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Forum Discussion
It's January 2018 with and still having issues with Orbi Satellite disconnecting on latest firmware
From searching this forum it seems this issue has been plaguing these devices for months. I have an RBR50 router and an RBS30 satellite and the satellite disconnects frequently throuhgout the day and very quickly reconnects. I can tell from the light pattern which goes orange for a few seconds and then goes blue. If you are doing something that requires constant streaming like video conferencing and gaming, it drops the entire connection. Both devices are on V2.1.1.16. I also have a wall satellite that seems to be ok but do nto use that as much. On another thread somebody recommending disabling the Daisy-Chain topology but that did not help. Do we know if Netgear is still tweaking the firmware to resolve this or are there any other settings that might help?
5 Replies
Update: The disconnect happens every 30 minutes like clockwork. Not exactly at the top and bottom of the hour but at around :26 after and :56 after. The satellite disconnects but immediately reconnects within a few seconds (orange then blue light). I have tried resetting the entire setup already and same issue. there was a newer firmware for both routher and satellte I just updated to yesterday but that made no difference either.
Have you tried to factory reset the satellite and resync it with the router?
DarrenM
Hi, I had posted this on another thread to change the subject line but in short I discovered there are several pieces of equipment that are interfering with the satellites. The first is a setup we have for Nielsen ratings and the other one is a just a more common computer wireless headset from Plantronics. I have tested exetnsively with both off and on and the problem follows either of those items being on. I still believe this problem surfaced with a recent firmware update on the satellite as I have had those other devices for months and this issue is more recently happening.
JE_CLT wrote:From searching this forum it seems this issue has been plaguing these devices for months. I have an RBR50 router and an RBS30 satellite and the satellite disconnects frequently throuhgout the day and very quickly reconnects. I can tell from the light pattern which goes orange for a few seconds and then goes blue. If you are doing something that requires constant streaming like video conferencing and gaming, it drops the entire connection. Both devices are on V2.1.1.16. I also have a wall satellite that seems to be ok but do nto use that as much. On another thread somebody recommending disabling the Daisy-Chain topology but that did not help. Do we know if Netgear is still tweaking the firmware to resolve this or are there any other settings that might help?
Please read my hints how to setup and config orbi for home use.
