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Forum Discussion
rdawsoniii
Apr 10, 2018Star
I'VE JUST ABOUT HAD IT....
I've had the RBK40 for about 10 days and have yet to go 24 hours without problems. Constant disconnects. I've reset to factory default 3 times. I've updated to the newest firmware. Power cycled. ...
tucsontico
Apr 10, 2018Virtuoso
What type of environment is your system in, i.e., are you in an apartment building or a densely packed area with other WiFi signals competing with yours? Have you tried switching channels on both frequencies? I live in a semi-rural area with the closest neighbor 50 yards away. Even then when I did a WiFi signal search I discovered over 6 WiFi signals strong enough to possibly interfere. I simply found the least used channels and set my Orbi to those. Try channel 1 for 2.4 gHz and 48 for 5 gHz.
Moving the satellite is a good idea. I found that merely moving mine 6 feet closer solved a bunch of dropout issues. Good Luck!
rdawsoniii
Apr 10, 2018Star
I will give that a try. I live in a residential neighborhood. There are probably about 4-5 other wifi signals.
I already tried changing the 2.4 to channel 11, but that made things worse. Maybe 1 and 48 will work.
This is the last time I'm messing with it, though. I cannot have a system that won't stay connected, and should not have to jump thru so many hoops to make this thing work.
However I will say...when it DOES work, it is fantastic.
- Retired_MemberApr 10, 2018
what type of modem are you using?....AP mode?
- rdawsoniiiApr 10, 2018Star
Zyxel C1100Z from Century Link. Yes, AP mode. Same modem I had with my last router. I didn't change a thing.