NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
I'VE JUST ABOUT HAD IT....
I've had the RBK40 for about 10 days and have yet to go 24 hours without problems. Constant disconnects. I've reset to factory default 3 times. I've updated to the newest firmware. Power cycled. ...
I had the same issue when I started using my RBK40. I first shut down the satellite and then saw that the connection was OK from the router.
I then restarted the satellite and still the disconnects were observed (while watching a movie on the apple TV I saw the link being broken).
I was at that time running Firmware Version 2.0.0.56.
I just upgraded to Firmware Version 2.1.2.18 one week ago and so far so stable.
Same firmware with me. Neither version is stable, although with 2.1.2.18 the PC itself doesn't disconnect as often ("only" about 1-2 times per evening).
based on what I've read in the community posts, many folks have problems with the AP modem. Not sure what to tell you other than perhaps get a different modem and let the Orbi router run as a straight router. Good luck.
Retired_Member wrote:based on what I've read in the community posts, many folks have problems with the AP modem. Not sure what to tell you other than perhaps get a different modem and let the Orbi router run as a straight router. Good luck.
Thanks, but I am not buying a new modem. I can plug a "regular" router into my modem and it works right off the bat, with no issues. I should not have to be an IT tech to make the Orbi work. I'm glad others have no problems, but I do and am not happy.
I replaced my old router because it was getting old and did not cover my whole house.
If the above suggestions (other than buying a new modem, which is less than a year old) don't work tonight, the Orbi goes back tomorrow.
Retired_Member wrote:based on what I've read in the community posts, many folks have problems with the AP modem. Not sure what to tell you other than perhaps get a different modem and let the Orbi router run as a straight router. Good luck.
Sorry...I gave wrong info. Wireless is turned off on my modem, and the Orbi is NOT in AP mode.
so I have to ask....which device (your modem/router or the Orbi) is handling the router functions?