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Forum Discussion
Jackery Power Station - 2.4G Rant!
Purchased one of the top rated portable power stations from Jackery. Packaging - great. Appearance and function - great. Features - great. Smartphone app connects immediately with Bluetooth - gre...
I see there on Reddit:
https://www.reddit.com/r/Jackery/
Where is the company from?
Where is there stuff made? China or USA?
The corporate office is in Freemont, California. (at the south end of San Francisco Bay, just north of San Jose, CA).
Manufactured in China. (isn't nearly everything electronic?)
I could see a WiFi connection being a convenient way to check up on the device while away from home (and not during a power outage). It appears that (a) creating an 'account' with Jackery, and (b) using the app with Bluetooth to 'add' the Power Station does not link the device with the account, making two reasons to contact Jackery support. (a) rant about WiFi and (b) WTF???. Shame the support links to nowhere.
Is this something you just recently bought?
If it's all that much of a hassle, might send it back and find something with less hassle and better support mechanisms.I saw some support info but ya, not much and seems to mostly be marketing targeted on there support page.
Try the Reddit page or maybe they have a facebook page.
I tend to avoid Mfrs that don't have good support mechanisms in place.