NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
KrisG55
Oct 19, 2021Aspirant
jhow do I change or add a phone number to my common account?
I need to add my phone number to my commom account, also to use for two step verification
FURRYe38
Oct 19, 2021Guru - Experienced User
What product are you referring too?
- KrisG55Oct 19, 2021Aspirant
i guess that is it I also have an extender but its just not working like it says nor does any info work for it. but i am trying to add my phone number to my netgear common account or the app so I can use it for 2 step verificqtion because when I had it there half the number was not visible and I was not recieving texts sent to that number. so i can only surmise that it was entered wrong or changed some how. been having alot of trouble with my neighbors getting into my system to sabotage my cameras
- FURRYe38Oct 19, 2021Guru - Experienced User
What product are you referring too? Model# is more helpful.
I recommend you open a support ticket here and contact NG support for additional help and information:
https://www.netgear.com/support/#
Thank you
- KrisG55Oct 19, 2021Aspirant
thanks but it is obvious i will not recieve any help all they do is haqve me verify info and transfer me around then drop the call. i have spent countless hours qttqched to my phone unable to go anywhere or do anything and after all that i still have no soultion. sorry u couldnt help either. boiut to take this equipment back i am so fed up