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DaveAnderson's avatar
DaveAnderson
Guide
Mar 16, 2021
Solved

Joining the crowd of RBR50/RBS50 which broke after firmware upgrade

I upgraded the firmware on my router around a day ago, and have repeatedly had the internet cut out. Wifi would keep functioning (you could be connected), but there was no internet behind the wifi. ...
  • DaveAnderson's avatar
    DaveAnderson
    Mar 17, 2021

    I've now gone around 24 hours without the internet cutting out (previously it was going out every few hours, and 100% was out when I'd wake up in the morning). I'm going to call this a "fix" until I learn otherwise.


    Downgraded both the router and satellite to 2.3.5.30.

     

    https://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V2.3.5.30.zip

    https://www.downloads.netgear.com/files/GDC/RBK50/RBS50-V2.3.5.30.zip

     

    For those 2 files: You install the RBR firmware on the router, and the RBS firmware on the satellite.

     

    You go to the IP address of the router to update it's firmware, then look at devices list, find the IP address of the satellite(s), go to that ip address in your browser (log in), and update the firmware on the satellite.

     

    Easy peasy for even non-technical people.

SethPen's avatar
SethPen
Initiate
Mar 18, 2021

Down graded and the issue went  away.   From my experience the gateway stopped responding and items on my network continued to operate for a while.  I could use my phone's network to connect to remote cameras but I could not on the local LAN.  I would have to reboot the router to get the functionality back. 

This is a firmware issue and I hope you are able to correct it soon for the individuals that are not technical.  I do appreciate the fact that I was able to connect to my router and both satellites and downgrade. I made the fatal mistake of assuming that if the firmware was available that it was safe. 

 

I too tried my ISP settings and others option before I did the downgrade. 

cbell4444's avatar
cbell4444
Star
Mar 18, 2021

SethPen What version did you downgrade to? I downgraded to 2.7.2.102, but that caused other problems. Thanks!