NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DaveAnderson
Mar 16, 2021Guide
Joining the crowd of RBR50/RBS50 which broke after firmware upgrade
I upgraded the firmware on my router around a day ago, and have repeatedly had the internet cut out. Wifi would keep functioning (you could be connected), but there was no internet behind the wifi. ...
- Mar 17, 2021
I've now gone around 24 hours without the internet cutting out (previously it was going out every few hours, and 100% was out when I'd wake up in the morning). I'm going to call this a "fix" until I learn otherwise.
Downgraded both the router and satellite to 2.3.5.30.https://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V2.3.5.30.zip
https://www.downloads.netgear.com/files/GDC/RBK50/RBS50-V2.3.5.30.zip
For those 2 files: You install the RBR firmware on the router, and the RBS firmware on the satellite.
You go to the IP address of the router to update it's firmware, then look at devices list, find the IP address of the satellite(s), go to that ip address in your browser (log in), and update the firmware on the satellite.
Easy peasy for even non-technical people.
ChristineT
Mar 24, 2021Administrator
Hello Orbi Community!
There are a few threads about recent issues with Orbi. As a result of working with a few of you, we've discovered that some of the issues have been caused as a result of the Day Light Savings event when the traffic meter is enabled. We are testing a trial firmware at this time and hope to have it released in the very near future. However, we recommend disabling the traffic meter as a workaround until the issue is confirmed to be resolved in this new firmware.
Please let me know if you still experience issues after disabling the traffic meter.
Kind Regards,
Christine
SidewinderX
Apr 04, 2021Guide
I disabled the traffic meter, then did a factory reset (still at the .104 firmware) and was OK for a few days. Then I started having the same issue over again. I've since rolled back the firmware to the 2.6.1.40 firmware (with traffic meter off), and am still having problems.
- FURRYe38Apr 05, 2021Guru - Experienced User
Try a factory reset and setup up from scratch.
- SidewinderXApr 06, 2021GuideYeah I think that's my next step. I had done the factory reset from the 2.7 FW, so now that I'm back on 2.6, hopefully a factory reset will settle things down.
- FURRYe38Apr 06, 2021Guru - Experienced User
I reset mine, v104 as well. Circle, TM and DST are enabled. Been working well so far.