NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DaveAnderson
Mar 16, 2021Guide
Joining the crowd of RBR50/RBS50 which broke after firmware upgrade
I upgraded the firmware on my router around a day ago, and have repeatedly had the internet cut out. Wifi would keep functioning (you could be connected), but there was no internet behind the wifi. ...
- Mar 17, 2021
I've now gone around 24 hours without the internet cutting out (previously it was going out every few hours, and 100% was out when I'd wake up in the morning). I'm going to call this a "fix" until I learn otherwise.
Downgraded both the router and satellite to 2.3.5.30.https://www.downloads.netgear.com/files/GDC/RBK50/RBR50-V2.3.5.30.zip
https://www.downloads.netgear.com/files/GDC/RBK50/RBS50-V2.3.5.30.zip
For those 2 files: You install the RBR firmware on the router, and the RBS firmware on the satellite.
You go to the IP address of the router to update it's firmware, then look at devices list, find the IP address of the satellite(s), go to that ip address in your browser (log in), and update the firmware on the satellite.
Easy peasy for even non-technical people.
SidewinderX
Apr 04, 2021Guide
I disabled the traffic meter, then did a factory reset (still at the .104 firmware) and was OK for a few days. Then I started having the same issue over again. I've since rolled back the firmware to the 2.6.1.40 firmware (with traffic meter off), and am still having problems.
FURRYe38
Apr 05, 2021Guru - Experienced User
Try a factory reset and setup up from scratch.
- SidewinderXApr 06, 2021GuideYeah I think that's my next step. I had done the factory reset from the 2.7 FW, so now that I'm back on 2.6, hopefully a factory reset will settle things down.
- FURRYe38Apr 06, 2021Guru - Experienced User
I reset mine, v104 as well. Circle, TM and DST are enabled. Been working well so far.
- SidewinderXApr 12, 2021Guide
Well, I factory reset it again while on the 2.6.1.40 firmware, and it seemed to be OK for a few days, but here I am again, a few days later, still with disconnects / DNS issues. I'm not sure what the next step is here -- I could roll back further to 2.5 family firmware? I'm not sure what else to do. I've tried stock settings, I've tried google/cloudflare DNS, I've tried DST off, I've tried other NTP sources, everything. I haven't had traffic meter on since that was identified as an issue a couple weeks ago (but I had had it on previously) -- did my previous use of traffic meter permantly "infect" my orbit despite the firmware reset?
- FURRYe38Apr 12, 2021Guru - Experienced User
What ISP modem/ONT do you nave connected to the RBR?
Might try v104 on the system again and setup from scratch.
I've been using v104 and after a factory reset and setup from scratch, Traffic Meter disable and enabled with NO LIMIT SET and DST enabled, have had zero problems with these settting. ISP modem was rebooted as well during the reset. No DNS issues as well. NG CM1200 cable modem connected.
If not, try going back to v16...
SidewinderX wrote:Well, I factory reset it again while on the 2.6.1.40 firmware, and it seemed to be OK for a few days, but here I am again, a few days later, still with disconnects / DNS issues. I'm not sure what the next step is here -- I could roll back further to 2.5 family firmware? I'm not sure what else to do. I've tried stock settings, I've tried google/cloudflare DNS, I've tried DST off, I've tried other NTP sources, everything. I haven't had traffic meter on since that was identified as an issue a couple weeks ago (but I had had it on previously) -- did my previous use of traffic meter permantly "infect" my orbit despite the firmware reset?