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Forum Discussion
WSR
Jan 30, 2019Tutor
Just Purchased an Orbi RBK50 - But am concerned after seeing this form . . .
So I just bought an Orbi after reading rave reviews about them and it arrived yesterday. I was excited to install it, until I read through some of these forum discussions. I hope I don't have any p...
FURRYe38
Jan 30, 2019Guru - Experienced User
If your Orbi has older FW on it. ie. v1.#.#.#. To get it and the satellite(s) updated, download the v2.0.0.74 FW and v2.2.1.210 FW files for both Router and satellite. Get the satellites connected first to the router. While they are connected, manually update the FW on the satellites first to v74, then upgrade the router. After v74 is applied and the system is back online. Send the v210 FW file to the satellites, then send the FW file to the router. The system will be up to date. This process is only needed of the FW on the system is old.
WSR wrote:
So I just bought an Orbi after reading rave reviews about them and it arrived yesterday. I was excited to install it, until I read through some of these forum discussions. I hope I don't have any problems with installation, firm ware updates, drop wi-fi connection, etc. otherwise I guess I will be returning it at the first sign of any problems.
Should I presume the vast majority of people love their Orbis, or that the negative discussions that dominate this forum is telling of most people's experiences?
Thank you in advance.
- Chuck_MJan 30, 2019Mentor
Most of the issues you are reading about here are folks who have more complex network architectures or special circumstances.
Although upgrading firmware right out of the box is a pain, once it is done, you will probably find -- like me -- that Orbi's are reliable and extremely fast with excellent coverage. Knowing if you need your Orbi in Router mode or AP mode is also another fork in the road many dont handle well.
Before you install, why not describe who your ISP is and what type of cable modem (make/model/etc) you have... folks will be able to tell you exactly how to set it up so there are no surprises!
Of course you have been reading about these issues and vignettes in a forum designed to help solve problems. The only people to visit here are those who have had challenges!
The good news is that if you DO have issues, there are a bunch of experienced folks here with a diverse set of skills who can help you to get it running right.
I would like to see you create a post here that talks to your installation and setup experience... I bet folks would appreciate reading something like that.
Good luck and we are looking forward to hearing from you!