NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
WSR
Jan 30, 2019Tutor
Just Purchased an Orbi RBK50 - But am concerned after seeing this form . . .
So I just bought an Orbi after reading rave reviews about them and it arrived yesterday. I was excited to install it, until I read through some of these forum discussions. I hope I don't have any p...
Chuck_M
Jan 30, 2019Mentor
Most of the issues you are reading about here are folks who have more complex network architectures or special circumstances.
Although upgrading firmware right out of the box is a pain, once it is done, you will probably find -- like me -- that Orbi's are reliable and extremely fast with excellent coverage. Knowing if you need your Orbi in Router mode or AP mode is also another fork in the road many dont handle well.
Before you install, why not describe who your ISP is and what type of cable modem (make/model/etc) you have... folks will be able to tell you exactly how to set it up so there are no surprises!
Of course you have been reading about these issues and vignettes in a forum designed to help solve problems. The only people to visit here are those who have had challenges!
The good news is that if you DO have issues, there are a bunch of experienced folks here with a diverse set of skills who can help you to get it running right.
I would like to see you create a post here that talks to your installation and setup experience... I bet folks would appreciate reading something like that.
Good luck and we are looking forward to hearing from you!
WSR
Jan 30, 2019Tutor
Thank you for the great responses.
I will post my ISP and modem specs tonight to get more insight before I attempt the installation this Friday. I will post soon!
Thanks again!
- FURRYe38Jan 31, 2019Guru - Experienced User
:smileywink:
- WSRJan 31, 2019Tutor
I have Spectrum Extreme Internet service, with an Arris modem, Model: TM160ZA. Is that enough information for you guys to help me install the Orbi properly? Thanks again in advance!
- FURRYe38Jan 31, 2019Guru - Experienced User
Ok, just checking to see if the modem had a built in router already. Can cause problems. Your good here.
Just power OFF the modem and connect the Orbi router up. Power ON the modem first and let it sync then power ON the orbi router and walk thru the setup wizard with a PC connected to the router.