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Forum Discussion
GulfCoastBuck
Aug 22, 2020Follower
Just purchased the Orbing Tri-band Mesh Wifi 6 System
I have the past Orbi 3000 series and was wondering if I should delete my Orbi app on my iPhone and start fresh by downloading it again. I did not know if past information would mess up my installation of the new Orbi 6000 series I just purchased.
3 Replies
- MstrbigMaster
GulfCoastBuck wrote:I have the past Orbi 3000 series and was wondering if I should delete my Orbi app on my iPhone and start fresh by downloading it again. I did not know if past information would mess up my installation of the new Orbi 6000 series I just purchased.
You would be bwetter off posting here:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
- CrimpOnGuru - Experienced User
GulfCoastBuck wrote:I have the past Orbi 3000 series and was wondering if I should delete my Orbi app on my iPhone and start fresh by downloading it again. I did not know if past information would mess up my installation of the new Orbi 6000 series I just purchased.
If you are going to keep the old Orbi system, perhaps relocated to a different location, then there is an option in the Orbi "app" to do a "New System Setup". Then your account will have two Orbi systems to administer.
On the other hand, if the old Orbi is "going away", I would suggest creating a new Netgear account for the new system. It is the very devil to "unlink" a Netgear account from an Orbi.
p.s. Just personally, I always set up Netgear routers using the web interface, which provides access to Advanced options, such as assigning IP addresses to specific devices, customizing DNS, etc. etc.
- FURRYe38Guru - Experienced User
Please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-appBe sure to post about any Orbi AX questions for help in the Orbi AX forum:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
Good Luck.