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Forum Discussion
Friendlyx
Jun 28, 2017Tutor
Keep Loosing Internet Connection with my Orbi
I recently bought an orbi from amazon and i love it because it reaches throughout my whole house unlike my old router. However, i have noticed that i have dropped internet connections at times. For e...
DarrenM
Jun 29, 2017Sr. NETGEAR Moderator
Have you checked to see if the modem loses internet connection during that time the orbi stopped working?
DarrenM
- FriendlyxJun 29, 2017Tutor
No the modem still has internet
- DarrenMJun 30, 2017Sr. NETGEAR Moderator
Hello Friendlyx and jmhley
We have a beta firmware that has alot of fixes if you would like to try this let me know.
DarrenM
- FriendlyxJun 30, 2017Tutor
Good Morning, i apologize, i went ahead and bought a replacement Linksys, you guys have lost me as a customer for other netgear products as this was my first. I will be selling my orbi elsewhere, thank you. Have a wonderful day.
- jmhleyJun 30, 2017InitiateI'm having the same problem. My orbi loses internet every 12-15 hours. I just bought it on Saturday and for the price I paid it's completely unacceptable. I've never had this issue prior to purchasing the orbi. I have the RBK50
- RvanDOct 29, 2017Tutor
Hi there,
I know there are many threads for this issue already but I can't get my head around it. My orbi satellite keeps dropping connection as well. I'm unable to open the disk image of updates. I'm at my wits end. I don't want to get a new product but a permanent solution.
- Streak2Oct 30, 2017Master
RvanD wrote:
Hi there,
I know there are many threads for this issue already but I can't get my head around it. My orbi satellite keeps dropping connection as well. I'm unable to open the disk image of updates. I'm at my wits end. I don't want to get a new product but a permanent solution.
What firmware version are you running?
- RvanDOct 30, 2017Tutor
I am pretty certain it's the latest version. I can't even log in to the main or satellite unit.