NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Keep Loosing Internet Connection with my Orbi
I recently bought an orbi from amazon and i love it because it reaches throughout my whole house unlike my old router. However, i have noticed that i have dropped internet connections at times. For e...
Have you checked to see if the modem loses internet connection during that time the orbi stopped working?
DarrenM
No the modem still has internet
Hello Friendlyx and jmhley
We have a beta firmware that has alot of fixes if you would like to try this let me know.
DarrenM
Good Morning, i apologize, i went ahead and bought a replacement Linksys, you guys have lost me as a customer for other netgear products as this was my first. I will be selling my orbi elsewhere, thank you. Have a wonderful day.
- Yes, how do I get it?
Hello jmhley
Send me a Pm with your name, email, and phone number and our support team will contact you with the beta firmware. Also can you tell me what devices you are seeing disconnects on? This beta is only for RBK50 units.
Thanks
DarrenM