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Forum Discussion
Friendlyx
Jun 28, 2017Tutor
Keep Loosing Internet Connection with my Orbi
I recently bought an orbi from amazon and i love it because it reaches throughout my whole house unlike my old router. However, i have noticed that i have dropped internet connections at times. For e...
DarrenM
Jun 29, 2017Sr. NETGEAR Moderator
Have you checked to see if the modem loses internet connection during that time the orbi stopped working?
DarrenM
RvanD
Oct 29, 2017Tutor
Hi there,
I know there are many threads for this issue already but I can't get my head around it. My orbi satellite keeps dropping connection as well. I'm unable to open the disk image of updates. I'm at my wits end. I don't want to get a new product but a permanent solution.
- Streak2Oct 30, 2017Master
RvanD wrote:
Hi there,
I know there are many threads for this issue already but I can't get my head around it. My orbi satellite keeps dropping connection as well. I'm unable to open the disk image of updates. I'm at my wits end. I don't want to get a new product but a permanent solution.
What firmware version are you running?
- RvanDOct 30, 2017Tutor
I am pretty certain it's the latest version. I can't even log in to the main or satellite unit.
- Streak2Oct 30, 2017Master
For us to be of any help you'll need to be able to log in and give us the firmware version as well as some of the advanced wifi settings.
Why cant you log in?
Use http://orbilogin.com/ and if wifi is giving you grief then plug a computer directly into the Orbi using an ethernet cable.