NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Friendlyx
Jun 28, 2017Tutor
Keep Loosing Internet Connection with my Orbi
I recently bought an orbi from amazon and i love it because it reaches throughout my whole house unlike my old router. However, i have noticed that i have dropped internet connections at times. For e...
Jandy1
Jan 05, 2018Initiate
The latest firmware versions have made the Orbi RBK50 constantly disconnect (currently V2.1.1.16). Router reboot is required several times a day. Satellites randomly disconnect. ISP is 100% connected. Factory reset, etc. to no avail. The Orbi worked well for the first month or two but then degraded to nothing but frustration. Regrettably, I recommended this $450 device too quickly to friends and family. Most have already returned theirs.
Orbi disconnects
Orbi disconnect issues
Orbi blinking light
Orbi blinking white
Orbi loses connection
Orbi lost connection
Orbi constantly disconnecting
Netgear Orbi
Orbi RBK50
JRBenning
Feb 09, 2018Tutor
I Too have noticed a degradation in maintaining connections after upgrading to firmware V2.1.2.18
My kids ask me daily to fix the WiFi at all hours of the night. I usually have to reboot the router (and not the modem). Since the modem seems fine and the stability of Orbi has only recently come into question… must assume it is this recent firmware. Do you have a fix or a way to revert to a more stable version. This is PAINFUL!
My kids ask me daily to fix the WiFi at all hours of the night. I usually have to reboot the router (and not the modem). Since the modem seems fine and the stability of Orbi has only recently come into question… must assume it is this recent firmware. Do you have a fix or a way to revert to a more stable version. This is PAINFUL!
- Streak2Feb 09, 2018Master
What are your current settings for the following? Mine were unticked by default, try enabling beamforming and fast roaming if they are not already checked and disable them if they already are checked.
I also had a little instability after the firmware update but a factory reset and resync cleared things up.
Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices Enable MU-MIMO Enable Fast Roaming - RvanDFeb 09, 2018Tutor
I moved the satellite to a different spot: problem solved, which still doesn't really solve the original problem. Now I wish my Genie app would work.