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Forum Discussion
Keep Loosing Internet Connection with my Orbi
I recently bought an orbi from amazon and i love it because it reaches throughout my whole house unlike my old router. However, i have noticed that i have dropped internet connections at times. For e...
I purchased the Orbi in November of 2016 - it has worked flawlessly until the past 2 weeks where I lost the internet via wifi 4 times, including this evening. I rebooted each time and regained wireless Internet but I am very concerned that the Orbi router is failing after less than 1.5 years. I am up to date on the firmware and the internet works fine from my cable modem - including the modem's wifi, though much, much slower than the Orbi when it is working. Any suggestions?
- I’m not sure if this will help, but I recently had a nightmarish time with my Orbi. I upgraded my modem and after 5 minutes of running WiFi the Orbi would slow from 170Mbps to 3Mbps. I tried everything except for a factory reset (the pinhole reset button on the router). That improved the situation, but it wasn’t until I later unplugged the satellites and plugged them back in that the network stabilized. So, factory reset and power cycle satellites. Good luck!
Thanks for the Factory reset suggestion - I did that once when rebooting and unplugging didn't help. That was about 45 days ago. Now I lost the internet via wifi 3 times in a week.
Since upgrading my firmware to 2.1.2.18 I no longer have this issue. Are you on the same firmware?
Check your advanced wifi settings as below. I have the first and last options checked. As well as Enable Daisy-Chain Topology
Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices Enable MU-MIMO Enable Fast Roaming