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Forum Discussion
Friendlyx
Jun 28, 2017Tutor
Keep Loosing Internet Connection with my Orbi
I recently bought an orbi from amazon and i love it because it reaches throughout my whole house unlike my old router. However, i have noticed that i have dropped internet connections at times. For e...
JRBenning
Mar 21, 2018Tutor
I’m not sure if this will help, but I recently had a nightmarish time with my Orbi. I upgraded my modem and after 5 minutes of running WiFi the Orbi would slow from 170Mbps to 3Mbps. I tried everything except for a factory reset (the pinhole reset button on the router). That improved the situation, but it wasn’t until I later unplugged the satellites and plugged them back in that the network stabilized. So, factory reset and power cycle satellites. Good luck!
GoldenGriffin
Mar 21, 2018Aspirant
Thanks for the Factory reset suggestion - I did that once when rebooting and unplugging didn't help. That was about 45 days ago. Now I lost the internet via wifi 3 times in a week.
- Streak2Mar 21, 2018Master
Since upgrading my firmware to 2.1.2.18 I no longer have this issue. Are you on the same firmware?
Check your advanced wifi settings as below. I have the first and last options checked. As well as Enable Daisy-Chain Topology
Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices Enable MU-MIMO Enable Fast Roaming - GoldenGriffinMar 21, 2018Aspirant
Firmware is V2.1.2.18. Advanced settings are identical.
- Streak2Mar 21, 2018Master
Try and turn off the options that are checked except for daisy chain (if you don't have more than 1 satellite then uncheck it)
Do you have this issue both on the router as well as on the satellite?
What's the satellite's backhaul status?