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Forum Discussion
Keeps asking about admin password
When using the app it askes about password all the time. Now it doesnt accept the password anymore, but I have not changed it. Why cant it just work? I've read that I need to use a pc and to some adva...
Are you referring to the Orbi app? If so, please post about this in the Orbi app forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Good Luck.
I noticed this question was referred to the ORBI App board. For me this is actively a problem with the web UI. When my browser has a tab open to the router IP, I am constantly barraged with requests to re-enter userid (always "admin") and my password. What makes this more irritating is that the request appears as a popup window and it locks me out of all other tabs until I provide the information. This usually happens every 5 minutes or so, but sometimes the wait is longer thanks goodness. (Just got interrupted again while typing this reply!)
Oddly, most times, when I open a new browser tab (after I have closed it previously), I am often not asked for this information sometimes for several minutes. This behaviour occurs in V38 and V40. Not sure whether it did in previous releases, but I don't remember it being so invasive.
Would be interested to know if this is a known issue, or whether there are any fixes.
Be sure to clear all browser caches and then exit the browser. Then re-open the browser and enter back into the routers web page.
Try different browsers to compare.
Has a factory reset and setup from scratch been performed since last update?
GreyBat wrote:I noticed this question was referred to the ORBI App board. For me this is actively a problem with the web UI. When my browser has a tab open to the router IP, I am constantly barraged with requests to re-enter userid (always "admin") and my password. What makes this more irritating is that the request appears as a popup window and it locks me out of all other tabs until I provide the information. This usually happens every 5 minutes or so, but sometimes the wait is longer thanks goodness. (Just got interrupted again while typing this reply!)
Oddly, most times, when I open a new browser tab (after I have closed it previously), I am often not asked for this information sometimes for several minutes. This behaviour occurs in V38 and V40. Not sure whether it did in previous releases, but I don't remember it being so invasive.
Would be interested to know if this is a known issue, or whether there are any fixes.
Well, clearing the cache might have helped, but at the cost of losing all sign-in cookies! Seems to me it should not require such draconian measures!
And, no: I haven't done a factory reset!
And, again, I've been interrupted by the sign-in request while in the middle of typing this reply. So I don't think clearing the cache is the answer.
Clearing the browser cache can also ensure the browser is correctly handling cookies or bad cookie or bad cached information that broswer now maybe in a bad state. Clearing this allow the browser to gather up the data and allows the user to ensure the sign in information is correct. Which this sounds like your browser state or cache is currently in. This is a normal use and resolution to browser issues. This only clears the cache and not saved PWs. You just can't rely on the data to be always accurate. Can be out of sync or in bad state and mis-handled by the browser. You seem to be the only one with this issue currently. I don't seen this with my browsers I use.
A factory reset should be performed on the RBR as a last resort.
GreyBat wrote:When my browser has a tab open to the router IP, I am constantly barraged with requests to re-enter userid (always "admin") and my password. What makes this more irritating is that the request appears as a popup window and it locks me out of all other tabs until I provide the information. This usually happens every 5 minutes or so, but sometimes the wait is longer thanks goodness. (Just got interrupted again while typing this reply!)
...
Would be interested to know if this is a known issue, or whether there are any fixes.
Oh, yes. This has been the way the Orbi web interface works for a long time, and is independent of which browser is being used. In my case, I can leave the Home Page up forever without being prompted. The "Attached Devices" page, however, pops up the login request about every five minutes and bugs the s**t out of me. I will be typing in another box, the damn screen pops up, and I type over "admin". So, not only do I have to hit the login button, but I also have to correct the mistaken typing.
Does this happen to you on every Orbi web screen, or only on some screens?
Well, it's reassuring to know someone else has the same issue!
I have installed Opera as a dedicated browser for the router, and, so far, even though I have been on the Attached Devices page for around 30 minutes or so I have had couple of prompts: "Your connection to this site is not private."
I would think it was pretty much private (though I am by no means an expert in such matters). Its a local IP address, and won't let a second device log in to it! This would seem to be unnecessary, isn't it?
The warning "This site is not private" refers to it being http, rather than encrypted https. It is a generic warning about any web site that is http.
