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Forum Discussion

bapechun's avatar
bapechun
Tutor
Nov 03, 2018

Kindle Paperwhite not found my Orbi RBR40

My Orbi RBR40 doesn't found at my Kindle Paperwhite even I have pressed the SYNC button, Any solution? Please advise, Thanks Eric
Troubleshooting
bapechun's avatar
bapechun
Tutor
Nov 04, 2018

Thanks, have a try to add into the network manually(WPA/WPA2), however the result is the same as is unable to connect to the Wi-Fi and asking me to contact Amazon Device Support. My other devices are no issue to connect the Wi-Fi and the same result even I have turned off my mobile and iPad connection

randomousity's avatar
randomousity
Luminary
Nov 04, 2018

You don't have something funky set up, do you? Access control set to block all new devices, an IP address pool (or subnet mask) that doesn't allow for enough devices to allow the Kindle to connect, etc?

  • bb9394's avatar
    bb9394
    Aspirant
    Mar 19, 2019

    Thanks

     

    I am running an RBR40 with one RBS40, which are connected via RJ45 cables (as there are just too much walls in the house blocking the signals). The RBR40 is link to a router provided by ISP which does not require log in.

     

    I have now turned off Access Control, and it seem to work fine.

     

    I have read your recommendation on the BETA, but it said it is for the RBR50 only, so I am not sure if it would work on my system.

     

    Furthermore, my RBS40 satellite is now playing weird, with authentication error for both my phone and my tablet (LG G5 and Samsung 7.1 Tablet). My firmware is running on 2.2.1.210, and I read that there is a v2.3.0.32 but again it marked as item for the RBR50 only. 

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      May 20, 2019

       

      Try setting manual channel 1, 6 or 11 on 2.4Ghz.

       

      v58 is most current version of FW available for the 40 series Orbi:

      https://www.netgear.com/support/product/RBK43.aspx#download

      bb9394 wrote:

      Thanks

       

      I am running an RBR40 with one RBS40, which are connected via RJ45 cables (as there are just too much walls in the house blocking the signals). The RBR40 is link to a router provided by ISP which does not require log in.

       

      I have now turned off Access Control, and it seem to work fine.

       

      I have read your recommendation on the BETA, but it said it is for the RBR50 only, so I am not sure if it would work on my system.

       

      Furthermore, my RBS40 satellite is now playing weird, with authentication error for both my phone and my tablet (LG G5 and Samsung 7.1 Tablet). My firmware is running on 2.2.1.210, and I read that there is a v2.3.0.32 but again it marked as item for the RBR50 only.