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Forum Discussion
cheshbr
Apr 25, 2018Apprentice
Known Issues. Orbi Firmware V 2.1.4.10 update
Known Issue:
This one is published in the release notes for the 2.1.4.10 update
When user has two or more Orbi satellites connected to Orbi router using Ethernet backhaul connection, an Orbi sa...
tschroeder
Apr 28, 2018Guide
Good day,
The 2.1.4.10 update broke my wired backhaul. Everytime I plug in my Satellite to the ethernet backhaul - the Internet goes down. And I must reboot the modem and the Orbi Router. Is there a fix coming soon or can I re-install a previous firmware?
Tracy
TeddyOH
Apr 29, 2018Guide
Same issue for me. I have RBR40 router and 3 RBS20 sats in my system. 1 of the sats is connected by ethernet.
I don't know when the firmware auto updated, but I couldn't get an internet connection through wifi after it did. Anything hard wired to the router worked fine. It just wouldn't broadcast internet via wifi. Really maddening.
Spent over an hour with technical support. At that point, I hadn't figured out it was the firmware. They never brought up the firmware as a potential culprit. Did a bunch of troubleshooting. It was crazy. Everytime I restarted the router, internet worked briefly, then cut. In retrospect I now see that the moment internet cut is when the wired sat reconnected!
Anyway, I later realized firmware could be the issue. Rolled back to 2.1.2.18. Very stable version and problem completely resolved.
I have a return call pending from a "level 2" tech support. I am asking how to disable auto update of firmware. If it all works perfectly, I'll stick with this version.
- YamamotoApr 29, 2018Star
Disney circle will prevent some websites loading now after firmware update.
*****THIS IS NOT CIRCLE FILTERING WEBSITES*******
All filtering has been turned off, still cant load some websites. After I disable Circle, all the problematic websites load fine.
I reset Circle and reestablished it all over again. Problem started again.
Turned off Circle, problem goes away.
******DON'T THINK FOR A SECOND IT IS BECAUSE A WEBSITE WAS BEING FILTERED, I CHECKED ALL THE REPORTS AND THESE PROBLEMATIC WEBSITES ARE NOT BEING FILTERED OUT. ******
- Tamn3Apr 30, 2018InitiateSame here. Somehow auto updated to the newest firmware by itself and wreaked havoc. I had a satellite on Ethernet backhaul and it kept disconnecting the internet connection. Complete garbage. Get your stuff together Orbi.
- tschroederMay 02, 2018Guide
Same problem with the Firmware update - On my desktop Wired through a switch to the Orbi - Cant get to some websites. As soon as I disable circle - Websites come right up.
Netgear - Need a fix for this terrible firmware update
- jolo2May 02, 2018Star
With 2.1.4.10 and circle switched on various sites cannot be resolved (these are not filtered sites). I have been forced to switch Circle off and have thus cancelled my subscription until this is fixed. I must return to using "service blocking" as a parental control and this is very unsatisfactory.
Related point: If Netgear improved the service blocking to allow multiple schedules, which is perfectly feasible and not a big step, then I would not need a circle subscription.