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Forum Discussion
Known Issues. Orbi Firmware V 2.1.4.10 update
Known Issue:
This one is published in the release notes for the 2.1.4.10 update
When user has two or more Orbi satellites connected to Orbi router using Ethernet backhaul connection, an Orbi sa...
Any plans for a beta to address wired backhaul issues?
What wired backhaul issues are you experiencing?
When I have a power cycle (like when I lose powerr for a storm), when everthign comes back up my wired computers aren't on the internet. It appears like wireless is fine. So far, the only way I seem to get it back working is to turn off and unplug router and both sats... then I plu in router and wait 10 minutes. Then I start up and plug in one sat and wait anohter 10-15 minutes. Then I do the last one. This is sort of a pain and when I travel and need to remote back in to my system I can't because the network is down. It seems like the Orbi system should be able to much more gracefully start back up without having to physically disconnect satellites everytime the power cycles.
What is the Mfr and model # of the ISP modem? Built in router here by chance?
How are the satellites connected? wireless or wired?
Where are the PCs connected? Router or satellite?
What is the distance between the router and satellite(s)? Feet?
Any network LAN switches in between the satellites and router? If so, whats the mfr and model#?
Have you factory reset the router and satellite since last update?
WimLibby wrote:
When I have a power cycle (like when I lose powerr for a storm), when everthign comes back up my wired computers aren't on the internet. It appears like wireless is fine. So far, the only way I seem to get it back working is to turn off and unplug router and both sats... then I plu in router and wait 10 minutes. Then I start up and plug in one sat and wait anohter 10-15 minutes. Then I do the last one. This is sort of a pain and when I travel and need to remote back in to my system I can't because the network is down. It seems like the Orbi system should be able to much more gracefully start back up without having to physically disconnect satellites everytime the power cycles.
I have lastest version of Comcast X1 modem and box. I have two sats and I connect them both wired - dont have this issue when I just connect wirelessly, but one Sat is rather far away and reports poor. This is why I want wired backhaul to work.
I only have one PC wired and it does go through a Netgear swtich (G5605 v5).
I did do a factory reset one time during trouble shooting and was able to get system back working, but only wireless. When I plugged in wored it took the wired part fo the system down. Only wireless to the main router appeared to work.
After my initial post, I did find a Netgear comment somewhere about connecting wired to satallite and waiting several minutes for it to work - as opposed to being relatively quick (instanaeous) when you normally plug in a wired connection.
I did this to both satellited and waited and it still didn't work. It was only when I got both on wireless connection first, then one wired, wait 15 minutes, then the other wired, did it appear to work.
Again, my frustration is that this requires me to physically be here to physically unplug the hardwire connection and go throuigh a 30 minutes process to get it back working whenever my house has a power cycle.
So for now, it appears I have a workaround, Just need to be present and have patience.
What is the Model # of the ISP modem?
I would disable MIMO and Daisy Chain on the router. This may help.
Yes it takes about 5 minutes after you add one satellite via wireless then connect the ethernet cable, for the system to reconfigure for wired backhaul. The top LED should turn BLUE.
WimLibby wrote:
I have lastest version of Comcast X1 modem and box. I have two sats and I connect them both wired - dont have this issue when I just connect wirelessly, but one Sat is rather far away and reports poor. This is why I want wired backhaul to work.
I only have one PC wired and it does go through a Netgear swtich (G5605 v5).
I did do a factory reset one time during trouble shooting and was able to get system back working, but only wireless. When I plugged in wored it took the wired part fo the system down. Only wireless to the main router appeared to work.
After my initial post, I did find a Netgear comment somewhere about connecting wired to satallite and waiting several minutes for it to work - as opposed to being relatively quick (instanaeous) when you normally plug in a wired connection.
I did this to both satellited and waited and it still didn't work. It was only when I got both on wireless connection first, then one wired, wait 15 minutes, then the other wired, did it appear to work.
Again, my frustration is that this requires me to physically be here to physically unplug the hardwire connection and go throuigh a 30 minutes process to get it back working whenever my house has a power cycle.
So for now, it appears I have a workaround, Just need to be present and have patience.
Having the same issue that WimLibby described. As suggested by FURRYe38, I already had MIMO disabled, but Daisy Chain was still enabled. After unchecking and applying the change, both units rebooted.
I did not unplug my ethernet backhaul from the satellite before the reboot. After a minute or so, wired connections had internet and after about 2-3 minutes WIFI was back up.
All seems good so far.
Glad you seem to find the issue. Hope it keeps working for you.
pjgolian wrote:
Having the same issue that WimLibby described. As suggested by FURRYe38, I already had MIMO disabled, but Daisy Chain was still enabled. After unchecking and applying the change, both units rebooted.
I did not unplug my ethernet backhaul from the satellite before the reboot. After a minute or so, wired connections had internet and after about 2-3 minutes WIFI was back up.
All seems good so far.
