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Forum Discussion
Known Issues. Orbi Firmware V 2.1.4.10 update
Known Issue:
This one is published in the release notes for the 2.1.4.10 update
When user has two or more Orbi satellites connected to Orbi router using Ethernet backhaul connection, an Orbi sa...
Whats the Mfr and model# of the ISP modem the Orbi is connected too?
Try a full power OFF of the ISP modem and Orbi system. Power ON the modem first and let it sync. Then power ON the router and let it come to ready. Test internet connection first. Then power ON the satellite(s).
Last resort, try a full factory erase on the router and set it up from scratch.
I would post here since you have upgraded FW:
novice258 wrote:
I am using the RBR50 Orbi with 2 satellites and just downloaded and installed the most recent firmware release V2.1.4.16 and am having internet connection problems. Internet connection is randomly connecting/disconnecting. Is anyone else having this problem? Any solution?
Will give that a try. Using Xfinity XB3 modem.
So after 9 months of Netgear blaming everybody but themselves, I said screw it, shelved the "Horbi", and bought Eero. 3 weeks and counting of flawless performance from Eero!! Thank you IT gods. (so much for blaming my ISP, or neighbors router interfering, or miriad firmware, or change 9 obscure settings, then change them back, 50 plus factory resets,and hours reading to try and fix Netgear crap)
Goodbye Netgear, it has "not" been a slice...
The reset in the order suggested seems to have resolved my issues. I'm connected without issue again!! Thanks for the help!
Glad it helped. Enjoy, :smileywink:
FYI Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, LAN to LAN and configure AP mode on the Orbi router.
novice258 wrote:
The reset in the order suggested seems to have resolved my issues. I'm connected without issue again!! Thanks for the help!