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Honjebee's avatar
Honjebee
Aspirant
Dec 27, 2020
Solved

Lan Connection Dropping

Hi   Over the last month or so, the LAN connection to the satellite have been dropping briefly (perhaps 2 or 3 times per day and the connection will come back within a few seconds).  I've confirmed...
  • alokeprasad's avatar
    Dec 27, 2020

    Ar


    Honjebee wrote:

    Hi

     

    ..I've now downgraded the satellite to 2.5.1.16 which I believe it would have been running back when this didn't occur and will continue to monitor but was hoping anyone might have come across this.  I've not found any community posts about this kind of thing that have occurred any time recently.

     

    ...


    Is it behaving OK on 2.5.1.16?

    If the only change to firmware makes the issue appear/dissappear, then thats the prime suspect.

     

    There's a 2.7.1.60 on the download page. And an even newer one that some people are able to get from their router setup web page (or Orbi app).  Do a factory reset after changing the firmware and set up the router and satellite from scratch.

     

    (I am not using the ethernet ports on my satellite, so I cannot comment on this happening for my setup.)