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Forum Discussion
Honjebee
Dec 27, 2020Aspirant
Lan Connection Dropping
Hi Over the last month or so, the LAN connection to the satellite have been dropping briefly (perhaps 2 or 3 times per day and the connection will come back within a few seconds). I've confirmed...
- Dec 27, 2020
Ar
Honjebee wrote:Hi
..I've now downgraded the satellite to 2.5.1.16 which I believe it would have been running back when this didn't occur and will continue to monitor but was hoping anyone might have come across this. I've not found any community posts about this kind of thing that have occurred any time recently....
Is it behaving OK on 2.5.1.16?
If the only change to firmware makes the issue appear/dissappear, then thats the prime suspect.
There's a 2.7.1.60 on the download page. And an even newer one that some people are able to get from their router setup web page (or Orbi app). Do a factory reset after changing the firmware and set up the router and satellite from scratch.
(I am not using the ethernet ports on my satellite, so I cannot comment on this happening for my setup.)
alokeprasad
Dec 27, 2020Mentor
Ar
Honjebee wrote:Hi
..I've now downgraded the satellite to 2.5.1.16 which I believe it would have been running back when this didn't occur and will continue to monitor but was hoping anyone might have come across this. I've not found any community posts about this kind of thing that have occurred any time recently.
...
Is it behaving OK on 2.5.1.16?
If the only change to firmware makes the issue appear/dissappear, then thats the prime suspect.
There's a 2.7.1.60 on the download page. And an even newer one that some people are able to get from their router setup web page (or Orbi app). Do a factory reset after changing the firmware and set up the router and satellite from scratch.
(I am not using the ethernet ports on my satellite, so I cannot comment on this happening for my setup.)
Honjebee
Dec 27, 2020Aspirant
Thanks both of you.
I only tried 2.5.1.16 today so I'll give it a good few days and see before I can gauge that.
The 2.7.1.60 appear to be US Region only so I ignored that. Oddly, 2.6.1.40 didn't even show up when checking within the web interface, I had to find that manually but sadly didn't resolve it.
I'll do a reset of both but it would seem odd to need to reset the router when this is purely LAN ports on the satellite, however I'm will to try anything, especially as it's 1 month out of warranty ;-)