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Forum Discussion
jhiggins1123
Jan 12, 2021Guide
LAN Ports dropping on RBR40
First. I have an RBR40, not a 20. The 40 is not in the list to select from. For the past few days, every hour on the hour, the LAN ports drop on the router. The satellites seem to be fine. ...
jhiggins1123
Jan 27, 2021Guide
The current firmware on the main router is V2.6.1.36, and the satellites are on 2.6.1.38. A factory reset has been done after the firmware was updated.
The router is connected to an Arris SB6190 DOCSIS 3.0 modem
I have replaced the cable between the router and 1 of the devices and the issue is still happening
Devices hardwired to the RBS's are not affected. I currently have a smart TV connected to one of them and it does not have any issues. It appears to be only affecting the RBR40.
FURRYe38
Jan 27, 2021Guru - Experienced User
You might try manually downgrading FW to v16 on both RBR and RBS. Factory reset after applying to the RBS then RBR lastly and setup from scratch.
Your ISP Modem has a known problem:
http://www.badmodems.com/Issue3.htm
I would recommend gettng into a broadcom based modem...
jhiggins1123 wrote:The current firmware on the main router is V2.6.1.36, and the satellites are on 2.6.1.38. A factory reset has been done after the firmware was updated.
The router is connected to an Arris SB6190 DOCSIS 3.0 modem
I have replaced the cable between the router and 1 of the devices and the issue is still happening
Devices hardwired to the RBS's are not affected. I currently have a smart TV connected to one of them and it does not have any issues. It appears to be only affecting the RBR40.
- jhiggins1123Jan 28, 2021Guide
I ordered a new modem. Waiting for it to be delivered. New modem is a Motorola MB8611 which has a Broadcom chipset.
It will be here Saturday. I'll post an update after its installed
- FURRYe38Jan 28, 2021Guru - Experienced User
Sounds good. Let us know.
- vajimJan 28, 2021Master
jhiggins1123 wrote:I ordered a new modem. Waiting for it to be delivered. New modem is a Motorola MB8611 which has a Broadcom chipset.
It will be here Saturday. I'll post an update after its installed
Nice
keep us posted
- jhiggins1123Jan 31, 2021Guide
Ive installed the new modem. Its up and running no connectivity issues at all. But the router is going down every hour.