NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Laptops keep dropping wifi from satellite
Hey everyone, So as of a week ago my macbooks/windows laptops ONLY when connected to my orbi SATELLITE (RBS50) frequently drop wifi connection every 10 seconds or so. This DOES NOT affect iPhone...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the mfr and model# of the laptop and the mfr and model# of the wifi adapter in the laptop.
Sure the wifi adapter drivers are up to date.
If this only happens with the laptops, then they may need more review.
Do they connect at the RBR with the RBS turned OFF?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
https://kb.netgear.com/19668/Link-Rate-and-Transfer-Speed
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).