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Forum Discussion
Plan-B
Mar 16, 2021Aspirant
Last firmware prior to V2.7.2.104?
I'm having major WiFi issues with my Orbi RBR50 and want to try rolling back the FW version. I updated to V2.7.2.104 maybe a couple of weeks ago. Starting yesterday, WiFi will just randomly drop the ...
Plan-B
Mar 17, 2021Aspirant
Sadly at this point, I don't think I'll be able to provide any useful update as to what worked and what didn't. After rolling back the FW, things were working fine. I hadn't power cycled the RBR50. After a couple of hours, I logged into the admin UI to just take a look at things. After a few minutes of clicking around from page to page, it prompted me for my password. I thought, "Huh, that's odd. I'm still actively navigating, it couldn't have timed out on me already." So I entered my usual PW and it didn't authenticate, prompting another PW attempt. Lather, rinse, repeat. After very carefully and slowly retyping the same PW I've used on the router for years, it sent me to the recovery screen. Then, after very carefully typing my answers (answers I know to be 100% correct) multiple times, I realized that I was probably permanently locked out, even though I had just logged in a few minutes prior. Even though I was actively navigating the admin UI when I got the PW prompt. I couldn't get in through a different browser, or different computers. The mobile app didn't want to accept my password either.
Strange thing was that I was in the middle of a livestream for work and that never hiccuped. Neither did other background downloads I had going on other devices. But after multiple attempts to log back into the admin UI, I gave up and did a factory reset. WiFi has been working for the past half hour or so and I've logged back into the admin page every few minutes just to make sure I can.
Unrelated... the backup config that I had saved yesterday didn't reload anything. None of the device names I had saved were restored. The satellite names were also not restored. Block lists I had set up were not restored. Literally none of the things I could think to check after loading the backup config were restored.
Plan-B
Mar 17, 2021Aspirant
I just realized that all of my Ethernet wired devices are using manual IP settings, including Google's DNS (8.8.8.8 and 8.8.4.4). Which supports the prevailing theory in other threads that this could be related to how Orbis handle DNS via DHCP. That would explain why all my wired devices haven't had any problems while all wireless devices (which all use DHCP) drop their Internet connections.
- FURRYe38Mar 17, 2021Guru - Experienced User
Ok. If that works for you. However I would presume using Dynamic IP addresses should also work.
I believe that after a reset and setup from scratch, try setting the NTP DST to disable or try a different time server like time.nist.gov, your devices should beable to use Dynamic IP and not see a problem.
All my devices accept NAS, Printers and cameras, all use Dynamic IPs.
- BrentxMar 17, 2021Tutor
so annoying. Glad I found this forum. I have the same problem with having to reset the RBR every 4-6 hours. Netgear is and always will be top 3 worst consumer networking companies. My TP-Link worked for years.
- vajimMar 17, 2021Master
FURRYe38 wrote:Try a factory reset:
Brentx wrote:so annoying. Glad I found this forum. I have the same problem with having to reset the RBR every 4-6 hours. Netgear is and always will be top 3 worst consumer networking companies. My TP-Link worked for years.
Please let them contact NG support