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Forum Discussion
Latency
My orbi setup has high latency making online gaming almost impossible. How do I lower latency? My computer shows my latency averaging 158ms.
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Are you wireless or wired when gaming?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
James_Wheelz wrote:
My orbi setup has high latency making online gaming almost impossible. How do I lower latency? My computer shows my latency averaging 158ms.
Firmware is V2.5.0.38. I use the Panoramic Gateway from Cox Communications. I have it in Bridge mode so that I don't get double nat. My house is 7000 square feet and I properly spread the routers apart. I have to play on wifi it's not my choice. Beamforming, Mu Mimo and WMM are enabled. I only have 2 neighbors next to my house. One is 20 feet away. Other is 60 feet away. And one in front is across the street.
James_Wheelz wrote:
I have to play on wifi it's not my choice.Since this issue is a serious frustration, you might consider temporarily relocating the computer to where it can be plugged directly into the modem. (i.e. unplug the Orbi and plug in the computer). This takes the Orbi completely out of the picture. If the on-line game reports serious latency issues when the computer is plugged directly into the modem, then the Orbi is not the cause.
As you may have read, people have reported issues with firmware 2.5.0.38 that is installed on your Orbi, both in terms of features and performance. Many users have reported manually "going back" to firmware 2.3.5.30 or manually installing 2.5.1.8. A manual isnstall is probably less time and effort than hauling a computer across the house and back.
2.3.5.30 is available here: https://kb.netgear.com/000061080/RBR50-RBS50-Firmware-Version-2-3-5-30
2.5.1.8 is available here: https://kb.netgear.com/000061530/RBR50-RBS50-Firmware-Version-2-5-1-8
- I read something that a manual update should be done by ethernet and not wirelessly as it may corrupt the satellites and router. Is this true or am I good?
We experienced members ("old farts") are really comfortable with an honest "hard wired" connection. I see no reason why a firmware update cannot work over WiFi. When the Orbi reboots, of course, the WiFi connection will drop. If things go correctly, then the WiFi should come back, the computer should connect automatically, and the web page might even refresh. (hmmm, probably want you to log in again.)
