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Forum Discussion
RDMSYS
Oct 21, 2019Star
Latest Firmware V2.5.0.38
I applied this latest firmware and my satellite is no longer connected. Also my attached devices is not working. It seems wonky. I'm not sure how to get my sattelite back nor do I trust what my devic...
FURRYe38
Oct 21, 2019Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
Was this FW update in the RBRs web page?
RDMSYS
Oct 21, 2019Star
No not at all. I update to the lastest firmware since I've installed it, usually without a problem.
- FURRYe38Oct 21, 2019Guru - Experienced User
Please try a factory reset on the RBR and RBS and setup from scratch. Walk thru the setup wizard.
What is the Mfr and model# of the ISP modem the NG router is connected too?
- RDMSYSOct 21, 2019StarI'll lose my entire setup won't I? I'd rather roll ot back.
- FURRYe38Oct 21, 2019Guru - Experienced User
First fo a BACKUP of the configuration to file. Then do the factory reset.
- AhwmanOct 24, 2019Aspirant
I'm also having Wifi issues with this firmware. Because of the placement of my Orbi router, it's hard to get to. Can I do the factory reset through the web interface or must I use the paper clip method?
Thanks...
- CrimpOnOct 24, 2019Guru - Experienced User
"Factory Reset" required inserting something (like the end of a paperclip) into the tiny "Reset" hole next to the power socket.
No other way to do it.
Sorry.