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Forum Discussion
Latest Firmware V2.5.0.38
I applied this latest firmware and my satellite is no longer connected. Also my attached devices is not working. It seems wonky. I'm not sure how to get my sattelite back nor do I trust what my devic...
I have had the exact same issue. Firmware was updated. Satellites kept showing as disconnected. I ended up having to remove and resync them.
It is also resetting some of my settings every time ti configure them (enabling telnet, splitting the 5Ghz and 2.4Ghz networks into different SSIDs, reset my static IP address settings...). Every time I reconfigure it, within about 20 minutes, they all reset again.
Firmware updates on the orbi have been a crapshoot since I bought it. I end up spending over an hour each time. I can upgrade my nexus 9k/5k/2ks at work faster and more reliably than this thing.
Did you find a fix for the seperate wifi bands automatically joining again? Mine did the same after applying this update - After working perfectly for 18 months. I set up the 2.4Ghz and 5Ghz bands again and it works, but after a few minutes, it rejoins them. Painful, as not everything on my network can deal with band steering.
Ridiculous that we even have to go through the telnet solution in the first place, given not every product can cope with band steering, but then to reset it after you specifically disable it is just plain stupid. The option to turn it off should be in the UI. Basic sh*t!.
I'm having the same issue with 2.5.0.38. Also, after joining bands I see my upload speed over wifi went down from ~300Mbps to 30-40Mbps. Quite frustrating.
Is there a way to rollback to previous firmware?
I also upgraded to this version then lost some of my home-automation capabilities. I also tried the telnet solution to rename the 5.0GHz SSID but it eventually changes back to match the 2.4GHz SSID. For testing I powered-off the satellite and separated the SSID's again, and they seem to be holding but I still have certain devices that won't work with my home automation. I'll have to attempt downgrading the firmware.
BTW I talked to tech support and they were essentially worthless. They actually had no knowledge of "telnet" or how to separate the SSID's. They just kept re-reading specs from the sales literature to me. I eventually said I'd deal with it and closed the case.
A factory reset of the RBR and RBS should have been tried at least before you went in and did the SSID separation. Seen odd issues like others after a FW update. Factory reset has fixed or resolved most of these oddities. This should be given one last resort try before resorting to unsupported methods.
I make it a personal habit to factory reset and setup from scratch when FW updates get applied. It's a personal decision, however I'd rather take the hassle up front first, then to troubleshoot odd problems afterwards if a reset hasn't been done. I at least know that from the get go, the system has a clean installation of FW and a clean slate of a configuration.
My system as been up and running for 5 days now.
DanTheMan2020 wrote:I also upgraded to this version then lost some of my home-automation capabilities. I also tried the telnet solution to rename the 5.0GHz SSID but it eventually changes back to match the 2.4GHz SSID. For testing I powered-off the satellite and separated the SSID's again, and they seem to be holding but I still have certain devices that won't work with my home automation. I'll have to attempt downgrading the firmware.
BTW I talked to tech support and they were essentially worthless. They actually had no knowledge of "telnet" or how to separate the SSID's. They just kept re-reading specs from the sales literature to me. I eventually said I'd deal with it and closed the case.
DanTheMan2020 wrote:
I also upgraded to this version then lost some of my home-automation capabilities. I also tried the telnet solution to rename the 5.0GHz SSID but it eventually changes back to match the 2.4GHz SSID.
It is hard to tell what your issue is, but if the idea is to set up IoT things then the best option is not to mess around with separating wifi bands but to temporarily disable the broadcast of the SSID for 5 GHz
It is described here.
https://community.netgear.com/t5/Orbi/v2-5-0-38-undoes-SSD-split-is-there-a-fix/m-p/1816546#M73951
:
- Turn off 5 GHz SSID broadcast.
- Wait for about 1-1.5 minutes for the change to take effect.
- Pick up phone/pad.
- Go to wifi settings and tell it to forget the connection to the Orbi's SSID
- Turn OFF WiFi radio on the phone or pad for 5 seconds.
- Then turn the wifi radio back on.
- Tell phone to connect to the Orbi (it will see and use the 2.4 GHz SSID)
- Set up IoT thing
- Turn on 5 GHz SSID broadcast
- The next time your mobile phone connects to the Orbi it should find, and use, 5 GHz.
- So, remotely updated to new firmware... Now it’s still disconnected. How long does the firmware install take and do I need to physically reset the router after install? Or there’s a chance it will go back online? 😬
