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Forum Discussion
swellvue
Feb 10, 2020Tutor
Latest Orbi firmware (2.5.1.8) borked my satellites
Orbi updated its firmware to v2.5.1.8 and all of my satellites (rbs50's x 3, and rbs50y's x 2) show as disconnected now... I have tried rebooting and stuff, but this new firmware that got pushed to m...
swellvue
Feb 10, 2020Tutor
The WebUI just did the update... I would have hoped that their system would be smart enough to do it in the correct order.... assuming that it didn't and the RBR updated before the RBS's did, what is the "fix".
tucsontico
Feb 11, 2020Virtuoso
First of all, 2.5.1.8 is not an auto updating firmware. You must manually update your system to 2.5.1.8. If you read the Netgear documents carefully, they tell you to always update the satellites first BEFORE the router. The fix is to update the satellites.
I believe your problem can easily be solved by manually updating the satellites to 2.5.1.8. After the satellites are showing their firmware version as 2.5.1.8, do factory reset of the satellites. After that, allow the entire system at least 12 hours to "settle" before trying any other troubleshooting should you detect a problem.
Good Luck!