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ssmitty67's avatar
ssmitty67
Aspirant
Aug 28, 2020

LBR20 keeps disconnecting from LTE

I just got one of the new LBR20 Obri routers with LTE connection.  I was looking forward to this product for quite a while as I live in a rural area without high speed access and all I have available...
Mstrbig's avatar
Mstrbig
Master
Aug 28, 2020
ssmitty67 wrote:

Since I recieved it 3 days ago, I have been having issues with it sporadically loosing the LTE (verizon) connection which prompts me to have to reboot the router to fix it.  Wondering if this is a potential known problem and if so, are there any possible fixes? 

I have solid cellular service and swapped the SIM out of my old Verizon jetpack (which had it own issues - battery overheating).

It auto configured itself to use vzwinternet for the APN.

 

Thanks,

Matt

One thing that may be causing it is low signal. Can you see what the signal strength is for the LTE connection?

Second, Verizon may not be fully supported on the LBR20 yet.

 

  • ssmitty67's avatar
    ssmitty67
    Aspirant
    Aug 28, 2020

    I attached the mobile status info the router provided.  It shows I have pretty decent signal with a RSRP value of -94 dBm.  Im consistently getting 35 meg dl throughput when the router is up.  So based on this I am shying away from low signal being the culprit.

     

    Do you happen to have any additional information about the router not supporting Verizon?  It includes Verizon's Band 13, so it seems to been built to at least accomdate Verizon.

     

    Thanks,

    Matt

    • Mstrbig's avatar
      Mstrbig
      Master
      Aug 29, 2020
      ssmitty67 wrote:

      I attached the mobile status info the router provided.  It shows I have pretty decent signal with a RSRP value of -94 dBm.  Im consistently getting 35 meg dl throughput when the router is up.  So based on this I am shying away from low signal being the culprit.

       

      Do you happen to have any additional information about the router not supporting Verizon?  It includes Verizon's Band 13, so it seems to been built to at least accomdate Verizon.

       

      Thanks,

      Matt

      OK so you are connected to the Verizon network, so it still may be signal.

      A couple of things to check:

      What are your roaming settings, maybe take off roam?

      Try setting the network mode to 4G, instead of auto.

       

      The Verizon Wireless LTE bands are 2, 4, 5, 13, 46, 48, 66 

      • ssmitty67's avatar
        ssmitty67
        Aspirant
        Aug 29, 2020
        I’ll give those a try and monitor

        Thanks for your suggestions.