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Forum Discussion
LBR20 keeps disconnecting from LTE
I just got one of the new LBR20 Obri routers with LTE connection. I was looking forward to this product for quite a while as I live in a rural area without high speed access and all I have available...
Update: My LBR20 stopped connecting to LTE entirely a few days back. AT+CREG? reports 0,3 (Registration denied) and AT+CPIN? reports SIM not inserted. Performed a factory reset per guidance on my support case. Afterwards, new router setup fails with the same error - no SIM inserted. Double checked that the SIM was, in fact, inserted - correctly. Removed SIM and verified that it continues to work fine in UML 295. Tried same SIM again in LBR20 - same error. So unit is going back to NETGEAR on RMA. We'll see how it goes with the replacement...
Update: For me, unfortunatley none of the suggested settings have had any impact on the disconnect issue. It has gotten so bad, I have stopped using the router altogether and gone back to my jetpack. Netgear support is saying that the router is now incompatible with Verizon. (even though it was advertised as such initially). They are saying it is in the process of certification with Verizon and should be completed in Q4 or Q1 (I will post the response when I have a minute).
Im contemplating retunring the router and just wait until the certification process is complete and repurchase if it actually happens.
Interesting. NETGEAR's List of Carriers Supported page indicates that Verizon is a supported carrier with the LBR20....
NETGEAR folks, can you clarify?
Received the RMA replacement unit yesterday. And... It too drops the LTE connection for long periods on Verizon. As much as I really like the great signal and added speed of the LBR20 when it does work, the long dropouts are a non-starter in this WFH Covid era. I have to conclude that the LBR20 is just not yet ready for prime time - at least not on Verizon's network. Back to the UML295 + router for now.