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Forum Discussion
clemtys
Oct 04, 2022Star
LBR20 loses Ethernet capability until reboot
Hello everyone, I undergo an issue with my Orbi LBR20 router since several days. Every once in a while with a random frequency (it may happen 3 times a day or once every other day), the route...
KevinLiT
Oct 07, 2022NETGEAR Moderator
Hello clemtys,
Welcome to the NETGEAR Community!
I understand that you are having network connectivity issues with your LBR20. Are receiving internet from your provider during network downtimes on your LBR20?
Best,
Kevin
Community Team
- clemtysOct 08, 2022StarYes: everything seems to be fine ISP side. If I plug the modem they provide everything works fine.
- KevinLiTOct 11, 2022NETGEAR Moderator
Hello clemtys,
Thank you for your post!
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team