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Forum Discussion
clemtys
Oct 04, 2022Star
LBR20 loses Ethernet capability until reboot
Hello everyone, I undergo an issue with my Orbi LBR20 router since several days. Every once in a while with a random frequency (it may happen 3 times a day or once every other day), the route...
KevinLiT
Oct 07, 2022NETGEAR Moderator
Hello clemtys,
Welcome to the NETGEAR Community!
I understand that you are having network connectivity issues with your LBR20. Are receiving internet from your provider during network downtimes on your LBR20?
Best,
Kevin
Community Team
clemtys
Oct 08, 2022Star
Yes: everything seems to be fine ISP side. If I plug the modem they provide everything works fine.
- KevinLiTOct 11, 2022NETGEAR Moderator
Hello clemtys,
Thank you for your post!
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team