LBR20 Vodafone no internet

Question

I've spent pretty but the entire day trying to get my LBR20 to connect to the internet. I have tried 2 Sims, 1 EE and 1 Vodafone and both set up and connect with the app fine but at the last step where the wizard checks the LTE connection it fails.

Bypassing the wizard I have tried every combination of APN data on the internet for each ISP and then spent an hour on the phone with Vodafone tech support.

What am I missing? Focussing on Vodafone, it was confirmed that my plan allows use in the device and I have tried APN details:(APN value, user, password)
Internet, blank, blank (this is what Vodafone said to use)
Internet, web, web
Internet, web, blank
Wap.vodafone.co.uk, blank, blank
Wap.vodafone.co.uk, wap, wap
Wap.vodafone.co.uk, wap, blank
Wap.vodafone.co.uk, web, web
Wap.vodafone.co.uk, web, blank

Help please!

Ecuxd · Answer

I should add - this is the first time using this router.

chicagobathroom · Answer

you provided (https://chicagobathroomremodeling.co/) does not seem relevant to the issue of having no internet on a Vodafone LBR20 device. To resolve the internet connectivity problem with your Vodafone LBR20, I recommend contacting Vodafone customer support at their official website&nbsp;or you can try troubleshooting the issue using the user manual or technical support resources provided by Vodafone for your specific device model.

Ecuxd · Answer

Thanks. It's a Vodafone SIM but not a Vodafone device. The device was purchased directly and is an Orbi LBR20.
I have spoken at length with Vodafone, who did all they could with the SIM info. The issue is somewhere in either the hardware or the config of mobile broadband in the LGR20

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LBR20 Vodafone no internet

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