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Tedmh's avatar
Tedmh
Aspirant
Jul 16, 2017
Solved

LED ring solid white on Router

I reset orbi router to factory settings and tried to start up again. It gets to solid white ring light and solid green power LED and that's where it stays.    Tried resetting again and got the same...
Troubleshooting
  • tlubacker's avatar
    tlubacker
    Jul 23, 2017
    So I ended up hard resetting everything. Got it back to where the router would work. Left my house came back and the satellite had connected its self back to the router. Got on to check everything the the satillite was able to do a firmware update and everything has been great since. Was able to unplug the satillite and move back up stairs. It connect again right away with no issue. So basically I just factory reset everything start over and left it alone. Also note I do have it running as a access point now instead of router mode.
Tedmh's avatar
Tedmh
Aspirant
Jul 22, 2017

Hi Darren

 

rbk50. Sorry I left that out in previous post. 

 

Thanks

rustichippo's avatar
rustichippo
Aspirant
Jul 23, 2017
Same issue. Hard reset for modem. Now the modem light is solid white, one satellite is solid blue, and one is solid purple. I'd love to know if your issue gets fixed.
  • tlubacker's avatar
    tlubacker
    Aspirant
    Jul 23, 2017
    So I ended up hard resetting everything. Got it back to where the router would work. Left my house came back and the satellite had connected its self back to the router. Got on to check everything the the satillite was able to do a firmware update and everything has been great since. Was able to unplug the satillite and move back up stairs. It connect again right away with no issue. So basically I just factory reset everything start over and left it alone. Also note I do have it running as a access point now instead of router mode.
    • Tedmh's avatar
      Tedmh
      Aspirant
      Jul 23, 2017

      That's great to hear.  Two questions:

      1. what exactly is a "hard" reset and how do you do it on the rbk50?
      2. Why are you running the unit as an access point instead of a router?

      Thanks

       

      • tlubacker's avatar
        tlubacker
        Aspirant
        Jul 23, 2017
        1. I used a paper clip to push in the small reset button on the bottom of the router and satillite. I held it for about 15-20 seconds to make sure it reset the light will turn amber.

        2. Running the unit as an access point bc I read it helps with performance. I'm still able to plug Ethernet cords into the back as well.