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Forum Discussion
Tedmh
Jul 16, 2017Aspirant
LED ring solid white on Router
I reset orbi router to factory settings and tried to start up again. It gets to solid white ring light and solid green power LED and that's where it stays. Tried resetting again and got the same...
- Jul 23, 2017So I ended up hard resetting everything. Got it back to where the router would work. Left my house came back and the satellite had connected its self back to the router. Got on to check everything the the satillite was able to do a firmware update and everything has been great since. Was able to unplug the satillite and move back up stairs. It connect again right away with no issue. So basically I just factory reset everything start over and left it alone. Also note I do have it running as a access point now instead of router mode.
rustichippo
Jul 23, 2017Aspirant
Same issue. Hard reset for modem. Now the modem light is solid white, one satellite is solid blue, and one is solid purple. I'd love to know if your issue gets fixed.
tlubacker
Jul 23, 2017Aspirant
So I ended up hard resetting everything. Got it back to where the router would work. Left my house came back and the satellite had connected its self back to the router. Got on to check everything the the satillite was able to do a firmware update and everything has been great since. Was able to unplug the satillite and move back up stairs. It connect again right away with no issue. So basically I just factory reset everything start over and left it alone. Also note I do have it running as a access point now instead of router mode.
- TedmhJul 23, 2017Aspirant
That's great to hear. Two questions:
- what exactly is a "hard" reset and how do you do it on the rbk50?
- Why are you running the unit as an access point instead of a router?
Thanks
- tlubackerJul 23, 2017Aspirant1. I used a paper clip to push in the small reset button on the bottom of the router and satillite. I held it for about 15-20 seconds to make sure it reset the light will turn amber.
2. Running the unit as an access point bc I read it helps with performance. I'm still able to plug Ethernet cords into the back as well.- TedmhJul 23, 2017Aspirant
Sounds like hard reset and resetting to factory settings are the same thing. So I did another hard reset on the router. The ring light came up pulsing white for 5 seconds or so and then went solid white again. And there it's stayed for the last three hours or so. I'll leave it alone until tomorrow just on the chance the reset is really really slow.
But is is suspect the unit is bad now and it's not going to work without some some of intervention. I've had it for a year or so so it's probably out of warranty. I'll try tech support. It was an expensive system! Hope I'm not just out of luck here.