NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Lenovo IdeaPad Yoga 11S does not show Netgear Orbi wifi. Any help?
Since switching to our new Netgear Orbi device, my laptop does not recognize/show wifi while all other devices are working fine. Though, I can use my laptop at other places but not at home.
MJ11 wrote:Thanks for the relpy. I live in USA. You are correct in that my laptop has 802.11b/g/n wifi connectivity. I will see if I can download the wifi driver update from Intel website. That might correct the problem.
That's the best course of action.
If that doesn't help, you can often improve Orbi AX compatibility with older wireless 2.4Ghz clients by going to http://orbilogin.com and in Advanced tab / Advanced / Wireless Settings set CTS/RTS Threshold to 2347 for both bands. If that is insufficient, try disabling (uncheck) AX Mode for 2.4Ghz in Advanced tab / Setup / Wireless Setup.
After loading the driver and checking for it on my laptop, I get this message: "The best drive software for your device is already installed." I just might have an old laptop and an advanced network connection at home!
Can you temporarily enable the Guest WiFi on this Orbi and see if the laptop recognizes it?
Is the driver that was downloaded definitely more recent than the existing driver? If there is a known way to restore the original driver, I might ignore that message and load the newer driver anyway.
I have an old Acer Aspire One that has only 802.11b/g/n, so I bought a USB WiFi dongle to get 5G WiFi for it.
still don't know what actual chipset or driver is installed.
The device manager should tell you what wireless chipset it is and what driver you're running.
I'm not tech savvy, just know how to use it :)
I just went to Device manager:
Bluetooth shows: RLT8723A 4.0 + High Speed Chip
Network adapter shows: Realtek RLT 802.11n USB 2.0 Network Adapter
