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Forum Discussion
T-E-R
May 02, 2020Tutor
Light stays on.
When the main unit is connected directly to hot CAT6 cable, the light on the top of the unit stays on. Function and connection to satellites appears uninterrupted. Good to goORBI!! SOlved wireless...
FURRYe38
May 02, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router