NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Lightning storm
Lightning took out our cable connection a couple days ago, comcast just got over today to fix it. My RBR40 had been magenta since we had no internet but now everything is replaced w a new modem also ...
martin240 wrote:
Did the storm somehow knock out my router? Bought this in 2019. If so, which if any newer systems will work w my 3 RBS20 sattelites? Thanks for your help!
I once had a lightning strike destroy a floor furnace, so yes, it certainly is possible that the Orbi has been fried.
For certain, there is no harm in doing a Facctory Reset on the router:
https://www.youtube.com/watch?v=cMw4ePACgc4
If the Power LED on the back does not turn green, then the box is dead.
Any of the original Orbi router models will work with your satellites:
RBR50, RBR40, RBR20. The "Pro", "AX" and the new "10 series" will not.
Yes a power down has been performed several times as well a factory reset. The power light is green but it can't see the internet coming in from the ethenet cable, which is active, I plugged that cable into my computer & verified. I'm guessing it's toast & at this point I'm tired of watching tv from my phone lol.