NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

hawk245's avatar
hawk245
Initiate
Feb 07, 2017

limited connection message when i go into genie app and go under wifi

I have a limited connection note when i go into the wifi tab in the netgear genie app also i sometime lose connection on my ipad can some one please help me
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Feb 09, 2017

Hello hawk245

 

Are you getting limited connection on your devices or just in the app but the router is still running fine?

 

DarrenM

hawk245's avatar
hawk245
Initiate
Feb 15, 2017

It is just in the app I think I need to do a firmware update to both the router and satellite hopefully this works