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Forum Discussion
k3n85
Apr 09, 2020Tutor
Link rate incorrect when device connected to Orbi satellite
Hi everyeone - Recently while doing some WiFi troubleshooting with the Orbi system, I was noticing some inconsistencies with the Link Rates showing for my devices when connected to the RBW30 Orbi...
FURRYe38
Apr 09, 2020Guru - Experienced User
Ensure the RBWs FW is up to date. Check NGs web page here:
https://www.netgear.com/support/product/RBW30.aspx#download
You can manually download and apply FW updates yourself, if needed.
Try a different device to compare if you can.
IF you try a factory reset on the RBW and readd it to the system and the app still shows same link rate value, I would post about this in the Orbi AP forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
k3n85
Apr 09, 2020Tutor
Tech nerd here, so I check for firmware updates regulary on most of my electronics. Both Router and Satellite are both up to date with their firmware. I've done a reset on the Satellite, re-added it as well as relocated it just to see if there was any other type of glitch. I'm seeing this incorrect Link Rate for all 2.4 / 5 Ghz devices to the Satellite, but all to the Router seem correct.
I can't really see the "Link Rate" from the Orbi Web Interface, pretty lack luster, so can't really confirm if this is an app or Orbi device issue.
- FURRYe38Apr 09, 2020Guru - Experienced User
I would make contact with NG support about this. Possible app and RBW issue in regards to link rates coming in from the RBW.
k3n85 wrote:Tech nerd here, so I check for firmware updates regulary on most of my electronics. Both Router and Satellite are both up to date with their firmware. I've done a reset on the Satellite, re-added it as well as relocated it just to see if there was any other type of glitch. I'm seeing this incorrect Link Rate for all 2.4 / 5 Ghz devices to the Satellite, but all to the Router seem correct.
I can't really see the "Link Rate" from the Orbi Web Interface, pretty lack luster, so can't really confirm if this is an app or Orbi device issue.