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Forum Discussion
Link Rate issue after firmware update?
Hey all, just recently updated my RBR50 and 2 RBW 30s to the latest firmware. When I check them in the Orbi App, the link rates seem to be screwed up. For example, most of the link rates are showing n...
No, I have not performed a factory reset and setup from scratch after the FW upgrade. I did reboot the RBR and all satellites last night just to see if that would clear out the link rates and refresh. However, I still see the funky link rates with the devices connected to the satellites. I don't see the same link rate issue with devices connected to the RBR however. In both cases, my speeds seem to be the same as before the FW upgrade so I am assuming it's an app glitch?
Possibly. A factory reset maybe needed to check and confirm. If this doesn't change anything, I would notifiy NG support.
How do I contact NG support specifically? I did go ahead and post the same question on the Orbi App forum. Thanks.
- For 90 days after purchase, Netgear provides free support. Go to the registration page for the link. Alas, my Orbi is nearly two years old, and I did not need Netgear support for over a year.
