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Forum Discussion

rp2955's avatar
rp2955
Aspirant
Aug 13, 2019

Link Rate issue after firmware update?

Hey all, just recently updated my RBR50 and 2 RBW 30s to the latest firmware. When I check them in the Orbi App, the link rates seem to be screwed up. For example, most of the link rates are showing n...
rp2955's avatar
rp2955
Aspirant
Aug 14, 2019

Yeah, my tech support expired as well so not an option for me.  

Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Aug 25, 2019

Hi rp2955


We do have a new app version 2.4.2.726 (Android) and 2.4.2.4 on iOS released last week. Can you please check if you have the latest version?

 

Regards, 
Blanca 
Community Team

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 25, 2019

    I see v2.4.2.725 (Android) on my Galaxy pad. Just confirming correct version please. 

    Blanca_O wrote:

    Hi rp2955


    We do have a new app version 2.4.2.726 (Android) and 2.4.2.4 on iOS released last week. Can you please check if you have the latest version?

     

    Regards, 
    Blanca 
    Community Team

     

  • rp2955's avatar
    rp2955
    Aspirant
    Aug 26, 2019

    Yes, I have that version of the app and I still see the weird link rates being displayed for any devices attached to my two satellites.

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Aug 26, 2019

    Hi, All, 


    This has been brought up already to engineers. We will get back to you guys for any updates.

     

    Regards, 
    Blanca 
    Community Team