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Forum Discussion
johnbday
Apr 28, 2019Tutor
Locked out of Orbi network - cannot reset password
RBR 50 based network with wired backhaul (Cat 6A cable, Netgear rounter). After double power outage cannot log into network to administer using either Mac Pro desktop or app on iPad - old password fa...
- Apr 28, 2019
Easiest option is to reset it.
Hold the rest button on the back for 7-10 seconds. It'll reset it back to factory and then you can redo it.
plemans
Apr 28, 2019Guru
Easiest option is to reset it.
Hold the rest button on the back for 7-10 seconds. It'll reset it back to factory and then you can redo it.
johnbday
Apr 29, 2019Tutor
Thanks.
Reset it (albeit via pinhole per instruction video) and then (also per instruction video) reset both satellites and completely configured network from the ground up. Not something I would want to do regularly, especially with networked smart home devices (Haiku fans; Ecobee thermostats) all (meaning each) of which had to be re-synched to the Orbi WiFi network.
Is this a common condition after a power outage? Here in northern Vermont they are 'not unheard of' and I was hoping that absent a power surge the Orbi network would be resilient enough to reboot itself and function, instead of requiring a reset. Any thoughts much appreciated.
- plemansApr 29, 2019GuruMake a backup of your configuration. So next time it goes a little faster.
Advanced>administration > backup.
Also a UPS is great for places that get frequent power surges or outages. Since I started buying more expensive of gear, I've made sure it's all protected.
The orbi is pretty resilient but the more complex networking gear gets, the more susceptible it is to errors. Power surges are great at wrecking equipment.