Logging into Orbi IOS app

Question

After updating my IPhone to the newest Orbi App I am no longer able to log into my router. Whenever I attempted to log in I get the following absolutely useless error: “An error has occurred. Try again”.  Unfortunatly, I started getting this error after my Complementary support has ended. Does anyone have an idea for a solution or should I cut my losses toss the router and buy a product from a company that stands behind their products?

Chuck_M · Answer

You could help us help you by describing your model of Orbi and firmware version.What equipment is the Orbi plugged into (make/model)
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What mode is your orbi in?&nbsp; AP or router
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Diplonaut · Answer

Same here! It just says “an error occurred” and I’m locked out!

FURRYe38 · Answer

Please post about this in the Orbi App forum:
https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app
Diplonaut&nbsp;wrote:Same here! It just says “an error occurred” and I’m locked out!
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Forum Discussion

Logging into Orbi IOS app

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