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Forum Discussion
UnCapitano
Dec 13, 2017Apprentice
Longtime Orbi user looking to move to another brand
I've been a longtime Orbi supporter, even convincing two of my friends to purchase Orbi systems, but the lack of transparency and let alone customer support really speaks volumes for what Netgear is ...
DarrenM
Dec 15, 2017Sr. NETGEAR Moderator
What firmware version are you on? Also have you tried to factory reset your orbi unit?
DarrenM
UnCapitano
Dec 19, 2017Apprentice
I'm on the beta firmware, which actually has been more stable than the old one, for some reason. I do have the disappearing satellite issue, and the satellite is reporting poor backhaul, even though a wifi snooper tells me that it's in a great locationfor the network, other than that, we seem to be more stable at the house.
- MarzaviApr 30, 2018Aspirant
DId you ever get this fixed?
I am having same exact issue with Orbi
- FURRYe38Apr 30, 2018Guru - Experienced User
What problem are you having exactly?
What FW version are you using on the orbi system?
What is the Mfr and model# of the ISP modem that the orbi is connected too?
Any other wifi neighbors near by? if so, how many?
Marzavi wrote:
DId you ever get this fixed?
I am having same exact issue with Orbi