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Forum Discussion
Blakeah1965
Aug 26, 2020Initiate
looking to buy a very nice modem/route mesh system and need advice
I have cut the cable from Xfinity and stream all my TV etc. I have video cameras, multiple devices, wifi galore. I was struck by lightning and Comcast gave me a new modem which sucks and I want to go...
FURRYe38
Sep 01, 2020Guru - Experienced User
I would first make sure your ISP services up any modem is in good working condition:
Have the ISP check the signal and line quality UP to the modem.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
If your looking to get your own modem, NGs CM1000, 1100, 1200 and 2000 are good stand alone modems which is recommended for Orbi systems that are just router and wifi featured. Check with your ISP first before buying to make sure they support a modem brand and model on there system.
Your Orbi should be able to handle some of your needs already. Though 4K could be problematic as it's got higher bandwidth needs.
Good Orbi operation is based on configuration and good placement of the RBR from RBS is key.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
The afore mentioned modems will work well with Orbi AX.
For quesetions and information regarding Orbi AX:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax