NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Loosing internet connection with the Orbi
I am getting really frustrated with the Orbi system! Multiple times a day we loose communication. This is happening on the laptops (PC) as well as our iPhones. We cannot get the internet to load b...
If the Wifi is still connected by the issue is you can't get to the Internet it could be a DNS issue meaning the website lookup is not working
What is your configuration under Basic -> Internet -> Domain Name Server (DNS)?
Did you chose get from ISP or did you put in your own DNS servers?
Also if you just put in your Orbi system it's always a good idea to shutdown every single device in your home that is using the Internet for like 5 min including the router and then starting with the modem followed by the router slowly start every back up. DNS caches sometimes keep information stored.